Privacy Policy

Last Updated: January 2025

SMS & Mobile Communication Privacy

⚠️ Important Notice for Our SMS Users

We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.

When you provide your mobile phone number to St Raphael Detox Spa, you are agreeing to receive text messages from us. Message and data rates may apply. Message frequency may vary. By opting in, you consent to receive communications about your appointment, wellness services, and related updates from St Raphael Detox Spa. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out of future messages at any time.

1. Introduction

St Raphael Detox Spa ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, phone number, and booking information when you use our services
  • Payment Information: Credit card and billing information (processed securely through Boulevard)
  • Communication Data: Any communications you send us or consent to receive from us
  • Technical Data: IP address, browser type, pages visited, and usage patterns

3. How We Use Your Information

We use collected information for:

  • Processing and managing your service bookings and appointments
  • Sending appointment confirmations and reminders (via SMS, email, or phone)
  • Providing customer support and responding to inquiries
  • Improving our website and services
  • Complying with legal obligations

4. SMS & Text Message Consent

When you provide your phone number on our website or booking form, you consent to receive text messages from St Raphael Detox Spa. This includes:

  • Appointment confirmations and reminders
  • Service updates and important notices
  • Wellness tips and information

You can opt-out at any time by replying STOP or UNSUBSCRIBE to any text message. Message and data rates may apply. We respect your preferences and will honor opt-out requests immediately.

5. Data Sharing & Protection

We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.

Your information is only shared with:

  • Boulevard (booking and payment processing partner)
  • Service providers who assist in delivering our services
  • Legal authorities when required by law

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using HTTPS. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These help us remember your preferences and improve our website functionality. You can control cookie settings in your browser.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (within legal limits)
  • Opt-out of SMS communications at any time (reply STOP)
  • Withdraw consent for future communications

9. TCPA Compliance

St Raphael Detox Spa complies with the Telephone Consumer Protection Act (TCPA) and all federal anti-spam regulations. We maintain accurate records of your consent to receive SMS messages and will honor all opt-out requests within two (2) business days. Our SMS messaging practices are reviewed and approved by The Campaign Registry (TCR) for compliance with federal standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through prominent notice on our website. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

St Raphael Detox Spa

📧 Email: [email protected]

📞 Phone: (346) 544-1187

📍 Address: 12113 Jones Rd, Houston, Texas

This privacy policy was created to comply with the Federal Communications Commission (FCC) regulations and The Campaign Registry (TCR) anti-spam requirements for SMS messaging services.

Last Updated: January 2025